Under surveillance: Spying on Southern Response customers

With the news, revealed on Breakfast this morning , that Australia’s largest and most successful class action law firm is to fund a legal case against Southern Response that could cost the Government as much as $300 million, John Campbell takes a re-look at what we may have learnt about Southern Response, its culture and behaviour, from the State Services Commission’s Inquiry into the Use of External Security Consultants by Government Agencies