Matt and Janine Banks told Fair Go they should've either been given the option of a drone repair at the Auckland store's cost or a full refund.
Fair Go has some tips for the messy and at times sad process.
Fair Go joined the Gavan family as they spent nearly all their money on the fight to live in their home following a mortgagee sale.
Nigel Smith contacted Fair Go after Waka Kotahi, the New Zealand Transport Agency, requested that he return his ‘A BOAT’ plate for a standard-issue one instead.
At the end of each show we ask viewers to get in touch if they’ve got a problem – regardless of whether it’s massive or miniscule. That’s because here at Fair Go our ethos has always been, and will always be, going into bat for the little guy, or gal. A gnome loving couple saw two 20cm gnomes online and bought them – what turned up was definitely not what was advertised, but pretty darn amusing. We take a look at an online shopping experience that went hilariously wrong.
In a bid to avoid the stressful task of finding the best company to help them move house, one Christchurch couple decided to outsource the job. They used a third party website to connect them to a moving company. Unfortunately that company moved their cash and nothing else. We go searching for answers from the movers which ends in a courtroom and with a jail sentence. Prompting us to investigate what responsibility the website has to making sure customers aren’t taken for a ride.
Fair Go sees a lot of ratbags and rascals, and while we don’t want to see any Kiwis getting ripped off, one of the best parts of our job is tracking down those dodgy dealers and confronting them with our cameras rolling. That’s because for many of you, it’s not just about the money you’ve lost – it’s about letting others know who to avoid. Speaking of which, we’ve had loads of complaints about a concrete contractor based in the Waikato, who’s taking people’s money and delivering only partially on the work, or in some cases not at all. He’s stopped answering the phone, so we go visit him in person.
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