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Qantas slammed for after asking staff to volunteer over Christmas period

December 8, 2018
Melbourne, Australia - November 19, 2012: Qantas Airways Airbus A380 registered VH-OQF takes off as QF93 to Los Angeles (LAX) from Melbourne International Airport at Tullamarine, Victoria.

Australian airline Qantas has been slammed after sending out an email asking employees to 'lend a hand' and volunteer over the Christmas period at a Sydney airport.

In an email which has since gone viral, the airline said they were "trialling a new volunteer program for our Campus [Mascot]-based people who want to lend a hand to the front line", the Daily Mail reports.

"We require volunteers to assist the self-service check in and auto bag drop area, bussing gates, concourse arrivals hall and at the transfer desk."

The tasks also include handing out water bottles and chocolates to passengers, a spokeperson for the airline told The Australian.

The spokesperson added that the "volunteer initiative" was not about cutting costs but to "spread a bit of Christmas cheer during a really busy period".

The airline has been slammed on social media over the volunteer initiative. 

"They can afford to pay people for this work. Not a good look, Qantas," one man said.  

The Australian Services Union New South Wales branch secretary Natalie Lang told The Australian "the jobs they want volunteers to do is skilled work". 

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