Garth Bray

08:27
More and more Kiwis are opting to volunteer as part of their OE – but one woman found her experience with orangutans disheartening.

When volun-tourism isn't all it's cracked up to be' - 'It was pretty much a zoo'

More and more Kiwis are opting to volunteer as part of their OE - but one woman found her experience with orangutans disheartening.

03:13

Pair of Kiwi travellers sound the alarm after two New Zealand banks sell them expired British currency

Ruby Pickering Ruby and Cassie Erskine had only just arrived in Scotland when they found the £100 they acquired in New Zealand were no longer legal tender.

08:38

Bunnings does right by Auckland family whose treasured possessions were destroyed by faulty heater fire

Fair Go reports the heater bought from the DIY chain sparked a destructive fire four-years-ago.

06:14
What can go wrong when you buy land? Can you assume it’s fit to build on? How can you find out first?

Couple's dream of building home turns sour after potential nasties found in ground - 'You either smile or cry'

Buried topsoil and material suggested uncertified fill was on Sheree and Ryan Brinch's Christchurch property.

07:37
”Who should fix it? Fair Go investigates”

When your car is faulty is the car maker obliged to put it right?

Kerryn Woodward bought a used Mazda a year ago and the dashboard is melting.

03:02
An Auckland woman was moved by the story of Paul Gasson and his Irish setter Dillon.

Benefactor humbles Kiwi conservationist rammed by fleeing tourist driver

"It's quite, quite humbling actually," said Paul Gasson.

08:08
Happy Campers’ owner Kevin Whiteside said they're "not liable for any damage" rental drivers cause.

Rental car companies under fire for refusing to help clean up tourist drivers' NZ road chaos

Happy Campers rental company said they're "not liable for any damage" rental drivers cause.

06:21
Roger and Tara can't talk about it, but seven years on, they've finally settled with Vero.

Good news for Christchurch family stretched to breaking point by battle with Vero insurance company

Roger and Tara can't talk about it, but seven years on, they've finally settled.

06:49
Fair Go has been investigating insurance claims for meth damage.

Is your rental property really insured if it's contaminated with P?

Fair Go reports landlords could be exposed to a huge loss on their rental property, even if they've taken out insurance.

07:14
So what's behind the move, as washing your hands with soap and water stops the spread of germs?

Auckland school's removal of soap from children's toilets labelled 'appalling' by public health professor

The school felt the children were wasting those basic items, but failed to follow some of the most basic health advice with its policy.

07:39
Zane Hunt purchased downloads in Australia, but can't use them in New Zealand.

Passionate gamer left frustrated by PlayStation's rules on downloaded content when moving countries

Zane Hunt feels like the one who got played by PlayStation because he can't shift all he paid for in Australia back to NZ.

05:17
It is common courtesy to leave a note if you accidently scrape or dent someone's parked car. Some think they're above the law.

'I always have to chase them' - pursuing the roadside carnage culprit

It is common courtesy to leave a note if you accidentally scrape or dent someone's parked car. Some think they're above the law.

05:12
The Martin Jetpack may be the stuff of childhood dreams, but it is also the cause of a neighbourly nightmare down south.

Kiwi inventiveness and ingenuity shatters the tranquillity of country life

The Martin Jetpack may be the stuff of childhood dreams, but it is also the cause of a neighbourly nightmare down south.

07:33
The average New Zealander eats 15 pies each year, collectively we scoff 66-million.

'How's that going to feed me?' - company supplying meat pies to supermarkets which aren't actually pies

The product was a six pack of Westie Mince +Cheese purchased from a Countdown.

03:23
Some strange goings-on in Auckland's posh suburb of Remuera have got one resident feeling perplexed.

Chorus says sorry for digging up Auckland woman's driveway entrance

Fair Go solved the mystery of who made a mess outside the home of Sharon Cross.

05:06
Mario Gregor was bemused to be given a fine despite purchasing a ticket to park in a council spot.

Motorcyclist surprised by parking fine - which he got after paying for parking

The man parked in a regular car park - and that's not allowed by Wellington City Parking Services.

02:09
The Government has set higher standards that will affect businesses testing and cleaning meth residue.

The P epidemic has left its mark in houses throughout NZ, but has the clean-up been over zealous?

The Government has set higher standards that will affect businesses testing and cleaning meth residue.

08:20

Have you ever wondered what's really in a glass of milk?

Anchor blue top milk will soon be labelled "standardised" following a Fair Go story that looks into the way our milk is made.

07:13
Southern Cross Travel Insurance has apologised for the incident, saying it was a unique situation they have learnt from.

'Insulting and distressing' - amputee's prosthetic leg considered 'baggage' by insurance company

"They're a part of my identity and a part of my independence," Sarah said.

07:57
It is the reason more and more people are installing monitored alarms, but are they really being monitored?

How do you ensure you're getting the peace of mind you've paid for from alarm monitoring companies?

The sad truth is for many of us, buying and installing a burglar alarm may be no guarantee of beating the bad guys.

03:33
Despite at least 23 years of secure, encrypted trading, people are still getting ripped off online.

Fair Go's guide to how not to get burned shopping online

Fair Go and Netsafe see plenty of complaints from Kiwis who have been stung shopping online.

03:55
Garth Bray hears from people who had products turn up that they didn’t order.

Fair Go investigates the company selling blackhead masks with a very dodgy sales trap

Fair Go is peels off the mask to inspect one of the companies promoting these products.

05:40
We go in search of a landscaper and convicted fraudster who's made a business out of leading people down the garden path.

Fair Go probe sees Corrections launch investigation into convicted fraudster and gardener

Guy Silcock has left a string of unhappy customers over work that sometimes has not even been started.

07:06
Vero has relied on ground penetrating radar data it commissioned to support its position for two-and-a-half years.

Rebuild delays continue as Vero doubts its own experts

Vero has relied on ground penetrating radar data it commissioned to support its position for two-and-a-half years.

06:52
If bookings go wrong, are you up to speed on what rights you have? Fair Go helps you out.

Do you know your flight rights? You might be surprised what they are

If bookings go wrong, are you up to speed on what rights you have? Fair Go helps you out.

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