Anna Burns-Francis

02:31
Anna Burns-Francis catches up with Tracey Strachan and Ali McWatters, who just wanted a perfect overseas wedding.

'Dream come true' as same-sex couple denied their island wedding prize tie knot in Hawaii

Tracey Strachan and Ali McWatters won a wedding in the Cook Islands but same-sex marriage is illegal there.

07:30
A mix-up - followed by mixed messaging - has got a family questioning the safety of their gas cylinder.

Fair Go: How safe is your hot water system?

A mix-up - followed by mixed messaging - has got a family questioning the safety of their gas cylinder.

07:51
Bad weather ruins a couple's dream holiday and, despite being fully insured, they are left thousands of dollars out of pocket.

Kiwi couple left out of pocket when travel insurance company refuses to pay out over 'foreseeable weather event'

Cromwell resident Leigh Buttars had a travel claim turned down despite the weather event that caused her problems never being forecast.

02:47
Are Beehive safety matches a little too safe, wonders Louisa Allwood.

'Try again' – Tauranga woman left frustrated after matches fail to light

Louisa Allwood wonders if Beehive safety matches are a little too safe.

05:18
Ayla is a happy toddler, but because of her condition, her family has to pay more for insurance.

'It's not an illness or a disease' – family left confused after extra travel insurance charge for two-year-old with Down's syndrome

Ayla is a happy toddler, but because of her condition, her family has to pay more for insurance.

08:08
Annette Brons says her ticket was torn up in Bangkok despite having a doctor's certificate that says she was fit to fly.

'I was begging, please let us on the flight' - Rotorua woman refused passage despite getting medical clearance

Qantas refused to allow Annette Brons on to a flight from Bangkok, despite her doctor saying she was healthy.

06:47
Water is essential to our survival, but sadly, that can make us vulnerable to those selling over-priced and sub-standard water purifying devices.

Lab tests pour cold water on claims jug can remove fluoride from tap water

However, the jug's Californian inventor says he has not had a single complaint in 23 years of business.

07:36
How is it OK for concert tickets to be re-sold at up to 20-times their face value?

Ticket scalping site Viagogo under investigation after hundreds of complaints from customers

Fair Go has exclusively revealed tonight the Commerce Commission has begun preliminary enquiries into the way the international ticketing site works.

06:54
We break out the secret cameras and drill down on the tradesman.

Aucklanders urged to watch out for 'fastest' locksmiths who leave trail of bad locks and big bills

A Fair Go investigation was prompted by two customers and three locksmith firms that complained about Locksmith Auckland's business practices.

08:07
Same-sex marriage isn't legal in the Cook Islands, leaving Tracey Strachan and Ali McWatters in limbo.

Watch: Same-sex couple denied dream Cook Islands wedding after winning competition

A couple were told their wedding prize couldn't proceed due to same-sex marriage being illegal in the Cook Islands.

06:59
This odd-job man's work really has to be seen to be believed.

West Auckland odd jobs man with reputation for taking money then taking off apologises

Richard Craven told Fair Go "other things" going on in his life prevented him finishing jobs.

07:12
We enter the competitive ring of horse riding and attempt to reign in a rogue dealer whose custom built horse floats have left eventers with that sinking feeling .

Horse box customers see red after losing big bucks paying for extra costs

"I'd seen them at shows and thought they looked all right but I'd be the first to admit my process was not thorough enough," Fair Go was told.

07:08
Fair Go goes into bat for a 17-year-old whose dream car turned out to be a lemon.

'Take someone, a support person' – AA's essential advice after teen's nightmare with first car

"Things just kept getting worse and worse," a 17-year-old told Fair Go.

07:08
Fair Go goes into bat for a 17-year-old whose dream car turned out to be a lemon.

'Things just kept getting worse and worse, and more things kept going wrong' - teen's first car nightmare

Fair Go goes into bat for a 17-year-old whose dream car turned out to be a lemon.

06:31
A pollen war's erupted between two landowners in the lower North Island.

Honey wars: Pollen war breaks out between landowners

Gold fever has hit New Zealand since sales of Manuka started taking off, thanks to its health properties.

06:31
A pollen war's erupted between two landowners in the lower North Island.

Are free-loading bees really pinching pollen?

A pollen war's erupted between two landowners in the lower North Island.

00:56
Two adults and a boy died after the bus the Mailefihi Siu'ilikutapu College Brass Band was travelling in crashed near Gisborne on Christmas Eve.

Members of Tongan brass band fly home after fatal Christmas Eve bus crash

The tour organiser says it's been a "difficult time" for everyone.

02:30
The new PM has blasted Waitangi's organising committee, after they banned him from speaking at the powhiri.

'I don't have to go onto that marae if the arrangements aren't respectful for New Zealanders' - Bill English

The new PM has blasted Waitangi's organising committee, after they banned him from speaking at the powhiri.

01:49
Sir Bruce made his life's work for, and about, everyday human rights.

Tributes flow for New Zealand's first Privacy Commissioner Sir Bruce Slane

Sir Bruce made his life's work for, and about, everyday human rights.

01:19
The toll of 14 is two more than last year with just over four days still to run in the Christmas-New Year holiday period.

Holiday road toll rises above last year's with days to go

The toll of 14 is two more than last year with just over four days still to run in the Christmas-New Year holiday period.

01:59
Quakers have given bunches of flowers to inmates since the first World War but the tradition came under risk when the Department of Corrections saw it as a security risk.

Religious organisation thankful tradition giving flowers to inmates no longer seen as a 'security risk'

Quakers have given bunches of flowers to inmates since the first World War.

10:10
In a one-hour Fair Go special, we go behind the mangroves to witness the scale of the problem of plastic waste.

Going plastic free for a day - mission impossible?

Fair Go's experiment proved nearly everything we touch in this modern world contains an element of plastic.

05:28
Nothing gets in the inspirational Emily Morgan's way. As Fair Go found out.

Fair Go rides to the rescue of horse rider whose refund pleas kept hitting hurdles

The rider, who suffers from cystic fibrosis, paid thousands for a jump she never received.

05:28
Nothing gets in the inspirational Emily Morgan's way. As Fair Go found out.

'Wow! I think I'm going to cry' - horse rider with cystic fibrosis gets the refund she'd long been owed

Nothing gets in the inspirational Emily Morgan's way. As Fair Go found out.

05:04
Anyone using NZ Post to send unused stamps, coins and the like is in breach of the company's rules.

NZ Post defends selling, sending its own 'prohibited items'

Fair Go reports NZ Post sells stamp collections and collectible coins.

08:41
A man of the land goes searching for love and gets fleeced for thousands by a dating agency.

Northland man stung $25k by dating agency over 'verbal agreement'

For that, he says he got one date at Bunnings, and a cup of tea.

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