Trade Me Insurance took four months to decline Luke Chammen's claim, racking up a big storage bill in the process.
After Haley Brabant came to Fair Go, Apple assigned an employee to Haley's case and now the phone has been unlocked.
The Commerce Commission is still investigating Viagogo, after receiving more than 400 complaints about its business practice in New Zealand.
Fair Go reports Rebecca Mildren found a dangerous fault in the vehicle she bought that forced her off the road.
Consumer Affairs minister Kris Faafoi wants to combat seemingly legitimate websites selling tickets with a huge mark up.
John Byrne didn't realise Go Rentals charges an admin fee of $25 each time it pays for a toll on behalf of a customer.
Hundreds who missed tickets have contacted Fair Go after discovering plenty available at inflated prices.
Cromwell resident Leigh Buttars had a travel claim turned down despite the weather event that caused her problems never being forecast.
Ayla is a happy toddler, but because of her condition, her family has to pay more for insurance.
Fair Go had the water tested by Dr Siouxsie Wiles' team at the University of Auckland.
Qantas refused to allow Annette Brons on to a flight from Bangkok, despite her doctor saying she was healthy.
Fair Go has exclusively revealed tonight the Commerce Commission has begun preliminary enquiries into the way the international ticketing site works.
A Fair Go investigation was prompted by two customers and three locksmith firms that complained about Locksmith Auckland's business practices.