Migrants' stories of abuse working in Queenstown 'tarnishing' top tourist town's reputation

October 11, 2017

When the dream turns into a nightmare - migrant workers say they are being taken advantage of in Queenstown Seven Sharp lifts the lid on what migrant workers are calling exploitation.

Migrants' stories of being allegedly racially abused, mistreated and threatened on the job in Queenstown are tarnishing the tourist town's reputation, according to an employment relations consultant who helps many of these workers.

Seven Sharp reported a large migrant workforce helps keep the jewel in New Zealand's tourism crown running, but for some their migrant status is being taken advantage of, which often goes unreported.

Migrant worker "James" began a manual labour job in Queenstown in March but shortly after, he wanted to walk.

He said he was racially abused by workmates and had told his management this was happening.

James also said he received little training and was told to drive a truck that was carrying a load well beyond its capacity.

We've got a strong migrant population and that population doesn't know their rights

—  Employment advocate David Buckingham |

He said when he told his boss he wouldn't drive it, "he's like 'yeah you better drive otherwise you'll get fired and kicked out of this country".

Employment advocate David Buckingham says it's not acceptable when migrant workers in Queenstown "are being treated less than New Zealanders".

"The rules are the same no matter what part of the country you're in. The difference here is we've got a strong migrant population and that population doesn't know their rights," he said.

"I think there is a knowledge that migrants won't take a personal grievance the same that you or I would in the same circumstances. They feel that they are on the back foot already. They know that something's not right, but the question is what's the consequence?

"I have cases where people have been threatened to do unsafe work."

The Ministry of business, Innovation and Employment says labour exploitation practices are not welcome in New Zealand, and are unacceptable.

Anyone who is being forced to work for less than the minimum wage or excessive hours should contact either Immigration New Zealand, the Labour Inspectorate or Crimestoppers. 

Migrant workers have the same employment rights as all other workers in New Zealand, and reporting these practices will not affect their visa status.

James, meanwhile, will need to find another job to stay but says he won't tolerate more abuse.

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