How long should an appliance last before being replaced?

This week on the show, Fair Go asked, "How long should a new appliance last before having to be replaced?"

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Glennis’ $2500 Asko oven broke down after just six years, much sooner than it should have. Source: Fair Go

It was a question Glennis was asking after her six-year-old $2500 Asko oven broke down on her and three technicians couldn't fix it. 

Suffice to say, she ended up buying a new one as the retailer where she bought it from had gone out of business.

Watch the video above to find out more about her tale and visit the Auckland repair cafe trying to save consumers' appliances from the scrap heap.