Jetstar accidentally charges New Zealander of the Year over booking mistake

February 25, 2018
Bartlett was the figurehead of the fight to get equal pay for aged care workers.

New Zealander of the year Kristine Bartlett was asked by Jetstar Airline to pay $232.50 extra for a flight booking mistake.

Stuff reported Ms Bartlett went to catch her flight home on Friday after the award night, to find she had booked her return flights for a month ahead.

She was informed her flight wasn't until March 23.

The flight change cost her $232.50 in addition to the $99 flight. 

Consumers are the big winners in Jetstar's NZ domestic expansion.

Ms Bartlett is an aged care worker who fought for the rights of over 55,000 of her female peers, Bartlett undertook a 5 year campaign which included 3 court cases.

Jetstar told Stuff it had actually had a policy to let customers change flights in February for free as the days lined up the same as in March, making mistakes more likely. 

Ms Bartlett was to receive a full refund from Jetstar. 

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