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Increase in phone calls across landline and mobile causing issues around NZ

March 23, 2020
FILE - In this Sept. 16, 2016 file photo, a customer compares her iPhone 6, left, with an iPhone 7 at an Apple Store in Chicago.  IPhone owners could get $25 from Apple after the company agreed to pay up to $500 million to settle claims over intentionally slowing down older phones to preserve older batteries. (AP Photo/Kiichiro Sato, File)

A spike in phone calls across both landlines and mobiles following the Prime Minister's coronavirus lock down announcement today has resulted in widespread issues.

The overload of voice calls has lead to congestion at various points around the country.

Many people are reaching out to loved ones.

In a statement released by the New Zealand Telecommunications Forum (TCF), CEO Geoff Thorn provided assurance that the rectification of the issue is a top priority.

"We are looking at this issue with urgency to rectify it for all New Zealanders," he said.

Kiwis have been encouraged to use Internet-based calling options such as Skype or Facetime until the problem is resolved.

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