Thirteen-thousand. That's how many inquiries the Ministry of Business, Innovation and Employment got about the Consumer Guarantees Act last year alone.
There seems to be a lot of questions when it comes to your rights when things go wrong with products.
TVNZ1’s consumer advocacy show took a look at how long your home appliances should be expected to last.
One of the biggest sticking points is working out how long something should actually last for.
So, here it is - Fair Go's reasonably definitive guide to appliance life spans.
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Read more: How long should an appliance last before being replaced?
Glennis’ $2500 Asko oven broke down after just six years, much sooner than it should have.
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