Police are looking into more than a hundred cases of missing parcels after a Filipino shipping agent in New Zealand stopped delivering.
Lita Lee has been taking money from Kiwi-Filipinos for more than a year, promising to send boxes and containers of household goods and gifts to friends and family overseas.
However dozens of customers have complained to Fair Go that their parcels never arrived.
Many were sending school supplies and presents to their children, in time for Christmas last year.
In total, more than $100,000 worth of goods has gone missing.
One family shifted their household goods to Brisbane, paying Lita Lee more than $6000 in cash for the service via her company L & L.
But she never paid the shipping agent who moved the goods, and instead the container racked up an $11,000 bill, including storage fees at the wharf of nearly $400 a day.
Ms Lee refused to answer phone calls, emails and text messages but when stopped in public last week said she had delivered everything and there were no problems.
She said three other containers had arrived in the Philippines and were waiting to be delivered.
Fair Go understands these containers have also incurred storage fees, of around $30,000.
Ms Lee is still operating her delivery service.