The Department of Corrections has apologised to the family of an inmate who wasn't given the medication or care he needed and later died.
Spring Hill prison bosses have been heavily criticised for failing a sick prisoner who repeatedly went without pain relief and medical care, and later died of cancer.
The Department of Corrections has been forced to apologise to the partner of a diabetic inmate who was not properly treated following a stroke, a fracture and other health complications.
Health and Disability Deputy Commissioner Theo Baker investigated the man's treatment and found the department breached its duty of care.
The man, aged in his 50s and suffering complex health problems, was taken from the Waikato prison to a hospital emergency department in December 2012 where he was diagnosed with a fractured clavicle and found to have had a stroke.
His doctors drew up a comprehensive care plan but it was never passed on to prison medics.
He didn't receive important pain relief, his insulin doses weren't adjusted and his one-week follow-up was delayed by a further two weeks.
When finally assessed it was found the inmate was suffering persistent shoulder pain and loss of function.
He went back to hospital a few weeks later with chest pain where again hospital discharge notes requesting referrals for specialist care were never passed on.