Commerce Commission needs your help to shine a light on internet providers' broadband performance

Getting locked out of the net because of rubbish broadband is an experience we all know.

Now, the Commerce Commission wants 3000 volunteers to help study internet providers.

"We want people with all different patterns of internet use - young people, old people - not just people who are enthusiasts about technical stuff but people who find it unfamiliar, all age groups, all people on different packages," Telco Commissioner Stephen Gale said.

"What we're trying to do with this product, really, is shine a light for consumers about their broadband experience; what they can expect in their home, both with their provider but also on the different technologies, whether it's fibre, whether it's copper or the cable network or fixed wireless," Simon Thomson, head of Telco at the Commerce Commission, said.

To register, you can add your name to the Commerce Commission's website.

"If you are selected you will be provided with a Whitebox (similar to a modem) to plug in at home. The Whitebox performs automated tests on your home internet performance at different times of the day," a statment on the commission's website reads.

Those looking to participate in the survey might be concerned about privacy issues, but the Commerce Commission says it won’t be a problem.

"It doesn't look into your network, it doesn't look in at what you're doing," Mr Thomson said.

"This is not a device that's there to check on what you're doing. What it is doing is making sure you're getting the best connection that you can, and should, expect from your service provider," Mr Thomson said.

The Commerce Commission says the survey will use a very modest amount of data, meaning it won't go over your data cap.

There’s nothing more anger-inducing than useless internet connections. Source: Seven Sharp



Watch: Family of 12-year-old girl who died after Palmerston North police pursuit address 'hateful comments' on social media

Aunties of 12-year-old Meadow James who died after a Palmerston North police pursuit have addressed the "hateful comments" aimed at the family on social media.

Speaking to 1 NEWS today, Meadow's aunty Naomi James says the comments made by people on social media can be hurtful and that people who don't know their family shouldn't judge them.

"Everything is about social media these days and the comments people make. I was told not to read the comments, but I did and it's actually hurtful.

"I don't know why people judge us when they don't know Meadow and they don't know our family, comments like 'that's what they get' but that's not what they get, that's what we get," Naomi said fighting back tears.

Another of Meadow's aunties, Rebecca James, also said she is affected by people's comments online.

"The hateful comments I try not to read, but it still hurts for us as a family.

"We've experienced a lot of death, a brother and a sister in four or five years and we're very close as a family," Rebecca told 1 NEWS.

Rachel James broke down in tears while speaking with other members of her family about "sociable" Meadow James. Source: 1 NEWS

Rachel James, the mother of Meadow, couldn't hold back the tears when speaking to 1 NEWS about the incident today.

"I am still stunned, for me it's the second time around as I have already lost a child," Rachel said before breaking down.

"I left her in the morning the last I knew she was at her course then I come home from work and find out she's gone in this car.

"I play back what I could change, I could have done better, it happened and I can't change it," the heartbroken mother said choking up again.

A 12-year-old girl also died in the tragic Palmerston North crash yesterday. Source: 1 NEWS

Earlier today the grandparents of Ihaia McPhee-Maxwell, Dennis and Kat Maxwell also spoke to 1 NEWS and said they also weren't going to play the blame game when it came to the fatal police pursuit accident.

"That's their job, you can't blame the police, that's the problem - people have an opinion they jump on their keyboard and away they go without thinking of the consequences," Dennis said.

Details of the incident were released by police yesterday, who said at 1.30pm the 15-year-old driver of a vehicle wanted for breaching his bail conditions failed to stop for them on Monrad Street in Palmerston North.

After failing to stop they say the vehicle travelled onto Pioneer Highway before crashing into a power pole at the intersection of Pioneer Highway and Shirriffs Road.

The front seat passenger of the vehicle, who police say was a 12-year-old girl died at the scene, and the driver, a 15-year-old boy died later in hospital.

A second young woman was in the rear seat passenger in the vehicle and has serious injuries.
 

Meadow James' aunties say the comments are hurtful and people who don't know their family shouldn't judge. Source: 1 NEWS

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'I just don't want to live like this' - Canterbury farmer 'not convinced' by Government's M. bovis plan

A Canterbury farmer says he wants someone from the Government to come out and talk to him as he prepares to lose another 900 cows in the Mycoplasma bovis cull.

A massive 150,000 cows will be culled as the Government pushes ahead with eradication attempts. For farmers the reality is still sinking in.

"After yesterday they're gone," Canterbury farmer Frank Peters told 1 NEWS as he stood amongst his soon to be culled livestock.

Mr Peters says he isn't convinced with the Government's Mycoplasma bovis plan.

"I'm not convinced. I feel uncomfortable and I just don't want to live like this, please just come out and talk to me," he said.

He might get his wish as the Government today added more manpower to tackle the outbreak with 50 more staff put in the field to help with a new command centre in Cambridge.

Mr Peters claims compensation could top around five-million dollars, including losses for more than a million tonnes of feed.

All eyes will now be on further testing in the spring which will reveal if the cull has actually worked.

1 NEWS visited a Canterbury farmer hugely affected by the cattle cull, announced by the government yesterday. Source: 1 NEWS