Air New Zealand has today announced 'unavoidable' flight cancellations due to checks on its Boeing Dreamliner engines, subsequently affecting 14,000 customers.
The airline has suspended its twice-weekly seasonal Christchurch-Perth service, resulting in the cancellation of 62 flights.
Air New Zealand said it has 10 Trent 1000 engines fitted to its 787-9 fleet and has been working to minimise disruption, but schedule changes are now unavoidable.
The national carrier will also cancel its second daily Auckland-Perth service from 10 December 2019 until 5 January 2020.
Outside the Perth cancellation, a limited number of international cancellations will also take place from 10 December until 2 January.
Air New Zealand's Captain Dave Wilson says the company has been doing all it can to fast-track required maintenance from Rolls-Royce.
“Based on the maintenance needs of our engines, we expect some will need to be inspected in December and January and then serviced by Rolls-Royce offshore and unfortunately Rolls-Royce has no capacity to alleviate this pressure.
“We have 14 787-9 Dreamliner aircraft in our fleet and four spare engines to power these. However, all these spare engines are with Rolls Royce offshore either undergoing service or waiting for a service slot.”