Push Notifications

What are push notifications and how do they work?

TVNZ OnDemand can now send you push notifications to your iOS or Android devices when new episodes of favourite shows get automatically added to your Watchlist.

Push notifications are alerts or updates that appear automatically on your device. 

How do I get push notifications on my iOS or Android device?

To get push notifications, make sure you’ve got the most recent version of the TVNZ OnDemand app installed on your device by going to the App Store or Google Play Store and updating. 

Once you’ve updated your app, the first time you log in you’ll see a one-off screen that asks you if you’d like to receive these notifications.  You’ll need to give us permission if you do.

How do I update my preferences?

If you change your mind, you can update your preferences at any time by going to the SETTINGS page and asking us to request permission again.

To turn off notifications – please follow the instructions here (iOS) or here (Samsung).

Why am I receiving multiple notifications for certain shows?

Some shows - such as Criminal Minds, Castle, The Fosters and The Amazing Race are currently premiering on TVNZ OnDemand, same day as the U.S. as well as airing on TV a couple of months after U.S. transmission. This means two episodes of each show are being published each week.  

Currently, you’ll get notified when any episode of a show you’ve added to your favourites is published.  We’re working to further improve the notifications so you only receive them for the season you are watching so watch this space.